MEDEX Assistance Coordinators are available 24/7 to help you with travel emergencies. For immediate assistance, contact MEDEX through one of the toll-free numbers listed below or call the multilingual Emergency Response Center collect.

MEDEX EMERGENCY RESPONSE CENTER
Baltimore, Maryland, USA
Call Collect: 1-410-453-6330

TOLL-FREE ACCESS * - The numbers below must be dialed from within the country.
If your location is not listed or the call will not go through, call the 24-hour MEDEX Emergency Response Center
COLLECT 1-410-453-6330.

 Australia and Tasmania    
1-800-127-907 
 Austria    
0-800-29-5810 
 Belgium    
0800-1-7759 
 Brazil    
0800-891-2734 
 China (northern regions)   
108888-800-527-0218 
 China (southern regions)   
10811-800-527-0218 
 Dominican Republic   
1-888-567-0977 
 Egypt (inside Cairo)    
2-510-0200-877-569-4151 
 Egypt (outside of Cairo)    
022-510-0200-877-569-4151 
 Finland    
0800-114402 
 France and Monaco    
0800-90-8505 
 Germany    
0800 1 811401 
 Greece    
00-800-4412-8821 
 Hong Kong    
800-96-4421 
 Indonesia    
001-803-1471-0621 
 Israel    
1-800-941-0172 
 Italy, Vatican City and San Marino    
800-877-204 
 Japan    
00531-11-4065 
 Mexico    
001-800-101-0061 
 Netherlands    
0800-022-8662 
 New Zealand    
0800-44-4053 
 Philippines    
1-800-1-111-0503 
 Portugal    
800-84-4266 
 Republic of Ireland (Eire)    
1-800-409-529 
 Republic of South Africa    
0800-9-92379 
 Singapore    
800-1100-452 
 South Korea    
00798-1-1-004-7101 
 Spain and Majorca    
900-98-4467 
 Switzerland and Liechtenstein    
0800-55-6029 
 Thailand    
001-800-11-471-0661 
 Turkey    
00-800-4491-4834 
 UK & N. Ireland, Isle of Jersey
 and Isle of Man    
0800-252-074 
 United States, Canada, Puerto Rico,
 US Virgin Islands, Bermuda
1-800-527-0218 

PLEASE NOTE:
The toll-free for Israel line is not available from payphones and there is a local access charge.
The toll-free for Italy, Vatican City and San Marino number has a local charge for access.
The toll-free for Japan is only available from touchtone phones (including payphones) equipped for International dialing.
If dialing the toll-free access number for Mexico from a payphone, the payphone must be a La Datel payphone.

 





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